The Aggressive Mediocrity of Bob Chapek
A while back I had joked that the Disney difference was now just “Six Flags Over Orlando.” I have never spoke truer words.When the new Riviera Resort opened it was a chance for Bob Chapek to demonstrate the kind of curator of Walt Disney’s legacy he had been as the big boss of all the Disney Parks.It turned out he was cheap and unimaginative. One thing that has always set Disney Resorts apart was the theming. Even if the resort was going...